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Forgot administrator password on VSX 6000

Occasional Visitor

Forgot administrator password on VSX 6000

Hello everyone.

On my VSX6000 i forgot administrator password. And i lost all my documintation of licenses. And without this information i cannot change server of VoIP


What i can do with that?

Message 1 of 3
Polycom Employee & Community Manager

Re: Forgot administrator password on VSX 6000

Hello sprikonfire,

welcome to the Polycom Community.

The community's search functionality has multiple post's => here <= when searching for a combination of " VSX && Password"

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Honored Contributor

Re: Forgot administrator password on VSX 6000

For bypass the forgotten password try to follow the way described >>> here <<< and >>> here <<<.

About recovering lost license papers take a look at FAQ >>> here <<<.

“Reports that say that something hasn't happened are always interesting to me, because as we know, there are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns- the ones we don't know we don't know.”
― Donald Rumsfeld
Message 3 of 3