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Forgot administrator password on VSX 6000

Sprikonfire
Occasional Visitor

Forgot administrator password on VSX 6000

Hello everyone.

On my VSX6000 i forgot administrator password. And i lost all my documintation of licenses. And without this information i cannot change server of VoIP

 

What i can do with that?

Message 1 of 3
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: Forgot administrator password on VSX 6000

Hello sprikonfire,

welcome to the Polycom Community.

The community's search functionality has multiple post's => here <= when searching for a combination of " VSX && Password"

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Mike_v
Honored Contributor

Re: Forgot administrator password on VSX 6000

For bypass the forgotten password try to follow the way described >>> here <<< and >>> here <<<.

About recovering lost license papers take a look at FAQ >>> here <<<.

WBR,
Mike
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“Reports that say that something hasn't happened are always interesting to me, because as we know, there are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns- the ones we don't know we don't know.”
― Donald Rumsfeld
Message 3 of 3