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G SERIES- No RPM reporting of s/n

Occasional Contributor

G SERIES- No RPM reporting of s/n

G series 500 and 700 v all the swy up to 5-- Do not report serial number in RPM endpoint report.

 

Bug in RPM or G series ?

 

 

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Polycom Employee & Community Manager

Re: G SERIES- No RPM reporting of s/n

Hello RGR,

welcome back to the Polycom Community.

 

Whilst it seems attractive to utilize "Text" speech in a post I can assure you that our community does not face the same character limitation as Twitter or a SMS.

 

I can therefore only encourage yourself to utilize the full product names as non native English speakers or our community search engine may struggle to understand what you are asking.

 

I am unsure myself what a Real Presence Mobile would have to do with the serial Number of a GroupSeries.

 

Could you therefore kindly restructure your question ?


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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