Hello RGR,
welcome back to the Polycom Community.
Whilst it seems attractive to utilize "Text" speech in a post I can assure you that our community does not face the same character limitation as Twitter or a SMS.
I can therefore only encourage yourself to utilize the full product names as non native English speakers or our community search engine may struggle to understand what you are asking.
I am unsure myself what a Real Presence Mobile would have to do with the serial Number of a GroupSeries.
Could you therefore kindly restructure your question ?
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
