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G7500 Camera Mute

SOLVED
marjohn56
Occasional Contributor

G7500 Camera Mute

We have a client that has several rooms using G7500's that are controlled by Crestron systems. We are unable to find a command in the API that allows for the 'Camera' on/off function as found on the Polycom touch panel. The firmware on all of the G7500s is 3.4.0-292042. Is there are command we could use to achieve this?

1 ACCEPTED SOLUTION

Accepted Solutions
Polycom Video EP PLM
Polycom Employee & Moderator

Re: G7500 Camera Mute

Look at the command "videomute".  BUT the descriptions in the CLI API guide are not accurate and we are going to get them corrected.

 

  • videomute near on – turns on video mute, so no video will be transmitted
  • videomute near off – turns off video mute so video will show normally.

Thanks for your question and it will lead to an update of the documentation to make it clearer.

View solution in original post

Message 2 of 2
1 REPLY 1
Polycom Video EP PLM
Polycom Employee & Moderator

Re: G7500 Camera Mute

Look at the command "videomute".  BUT the descriptions in the CLI API guide are not accurate and we are going to get them corrected.

 

  • videomute near on – turns on video mute, so no video will be transmitted
  • videomute near off – turns off video mute so video will show normally.

Thanks for your question and it will lead to an update of the documentation to make it clearer.

View solution in original post

Message 2 of 2