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G7500: Incorrect Room Name

SOLVED
jbass@srcinc
Valued Contributor

G7500: Incorrect Room Name

Model:G7500
Hardware Version:7
Software Version:3.6.0-350035

I have a G7500 that keeps reverting the room name to a previous setting. I'll change it and once it restarts it rolls back to the previous name. I've done a hard reset, started from scratch and the previous name was still there after resetting. 

Any ideas? 
Thanks
Message 1 of 5
1 ACCEPTED SOLUTION

Accepted Solutions
jbass@srcinc
Valued Contributor

Re: G7500: Incorrect Room Name

Turns out that it was in fact Lens, I had forgotten that I had added this particular G7500 as a test.

View solution in original post

Message 5 of 5
4 REPLIES 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: G7500: Incorrect Room Name

Hello jbass@srcinc 

 

Lens or RPRM?

 

check the provisioning settings

 

replied via a mobile device 

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Message 2 of 5
jbass@srcinc
Valued Contributor

Re: G7500: Incorrect Room Name

Neither, it's manually configured.

Message 3 of 5
jbass@srcinc
Valued Contributor

Re: G7500: Incorrect Room Name

Service Request Number 1-23527211921

Message 4 of 5
jbass@srcinc
Valued Contributor

Re: G7500: Incorrect Room Name

Turns out that it was in fact Lens, I had forgotten that I had added this particular G7500 as a test.

View solution in original post

Message 5 of 5