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GS 500 and Skype, call rate limited

Occasional Contributor

GS 500 and Skype, call rate limited



we have 3 Group Series 500 with S4b licences and working. V 6.1.3 The maximum call rate setuped is 6144 in the settings. However, a callrate would never go above 1024 in the call statistics. 


We are not limiting the bandwith to these units, have a 200Mb dedicated fiber connection to the internet. A Skype or H.323 call between 2 units on the same subnet won't go above 1024.


What can affect this? It is problematic when adding other participants. 

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Karthik  Sivaram
Polycom Employee

Re: GS 500 and Skype, call rate limited

hi Gecko ,

Can you attach the snapshots of the call statistics ( 3 to 4 snapshots ) at 30 second intervals ?

Karthik Sivaram

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