Plantronics + Polycom. Now together as Poly Logo

GS500 How to block Monitor Layouts on touch

Highlighted
Occasional Contributor

GS500 How to block Monitor Layouts on touch

We have a couple of GS500 runing the lastest firmware 6.1.5 (or Feb 2018). We are using them only in Skype mode with SfB Online.

Sometime a user will change the screen layout on the touch panel during a call and I would like to have the possibility to either block that change or have it reset to what the compagny have choose for the next call. We are trying to have a constant experience.

 

Is there a way we can program that?

I also read that we can configure using SSH. If you can point to me the command I should look for this configuration would work too. We could script it.

 

Thank you

Message 1 of 1