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Google Hangouts (Classic)

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Advisor

Google Hangouts (Classic)

Do the Studio X30 and X50 support Google Hangouts (Classic)?

Message 1 of 9
1 ACCEPTED SOLUTION

Accepted Solutions
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Polycom Employee & Community Manager

Re: Google Hangouts (Classic)

Hello

 

the next 3.1.0 release will bring USB pass through so you could use the device as a camera, speaker and microphone with a PC

 

best regards 

 

Steffen Baier

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

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Message 6 of 9
8 REPLIES 8
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Respected Contributor

Re: Google Hangouts (Classic)

Hi @bmgr,

 

no, it does not. At the moment it supports Zoom, Poly App (SIP & H.323) and in future Teams an maybe some more services... 

 

Message 2 of 9
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Frequent Advisor

Re: Google Hangouts (Classic)

I have a different take.  It doesn't support Google natively.  But if you operate in a more heterogeneous mode - and use a bridging service like RealConnect / OneTouchDial or Pexip - you'd be able to join a Google Call via Google's H323 gateway - which I believe exists. 

 

If you operate in Zoom mode only or Teams mode only - then you can only join Zoom calls or Teams calls.  But if you go the OneTouchDial route - you may have more options.  However, you might still get tripped up by licensing requirements to join those calls.  For instance, joining Zoom calls via their H323 gateway requires a Zoom H323 license - which is $50 per month per concurrent use. 

Message 3 of 9
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Respected Contributor

Re: Google Hangouts (Classic)

Well, what you stated is right for Hangouts included with GSuite, so to say the business edition. He wrote about "Classic" Hangout...

Message 4 of 9
Advisor

Re: Google Hangouts (Classic)

I don’t particularly want to use this video conferencing software, but when you’re not the one setting up the call you don’t have much choice. Some people like it because it’s free.

 

Most of my calls use video conferencing software that the Poly Studio X series supports. My unit hopefully arrives this week.

Message 5 of 9
Highlighted
Polycom Employee & Community Manager

Re: Google Hangouts (Classic)

Hello

 

the next 3.1.0 release will bring USB pass through so you could use the device as a camera, speaker and microphone with a PC

 

best regards 

 

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 6 of 9
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Advisor

Re: Google Hangouts (Classic)

Nice.

 

Does Poly make betas available?

 

Is there any ETA on 3.1.0?

It seems looking at other threads you have quite a lot planned for 3.1.0.

 

Are there recommended USB cables to use or will any USB cable do?

Message 7 of 9
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Polycom Employee & Community Manager

Re: Google Hangouts (Classic)

Hello @bmgr 

 

usually, a Poly Sales Engineer or a Poly reseller should be able to add you to any public beta.

 

We will share a list of tested cables once the feature is released. The usual USB 2.0 or 3.0 restrictions on length etc. are applicable.

 

EDIT: At present we are aiming at mid April for the GA release.

 

Best Regards

 

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 8 of 9
Highlighted
Advisor

Re: Google Hangouts (Classic)

My call on Google Hangouts has since moved to something that works with the X50, but there's still calls on some other platforms that would be nice to do with the X50 that I can't do with it at present,

Looking forward to the next release. I've been looking pretty much every day to see if it's been released.

Message 9 of 9