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- HP Community
- Poly Video Conferencing
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- Re: Google Hangouts (Classic)
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03-30-2020 05:38 AM
Do the Studio X30 and X50 support Google Hangouts (Classic)?
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Accepted Solutions
03-30-2020 03:20 PM
Hello
the next 3.1.0 release will bring USB pass through so you could use the device as a camera, speaker and microphone with a PC
best regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
03-30-2020 07:00 AM
I have a different take. It doesn't support Google natively. But if you operate in a more heterogeneous mode - and use a bridging service like RealConnect / OneTouchDial or Pexip - you'd be able to join a Google Call via Google's H323 gateway - which I believe exists.
If you operate in Zoom mode only or Teams mode only - then you can only join Zoom calls or Teams calls. But if you go the OneTouchDial route - you may have more options. However, you might still get tripped up by licensing requirements to join those calls. For instance, joining Zoom calls via their H323 gateway requires a Zoom H323 license - which is $50 per month per concurrent use.
03-30-2020 02:17 PM
I don’t particularly want to use this video conferencing software, but when you’re not the one setting up the call you don’t have much choice. Some people like it because it’s free.
Most of my calls use video conferencing software that the Poly Studio X series supports. My unit hopefully arrives this week.
03-30-2020 03:20 PM
Hello
the next 3.1.0 release will bring USB pass through so you could use the device as a camera, speaker and microphone with a PC
best regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
03-31-2020 01:24 AM
Hello @bmgr
usually, a Poly Sales Engineer or a Poly reseller should be able to add you to any public beta.
We will share a list of tested cables once the feature is released. The usual USB 2.0 or 3.0 restrictions on length etc. are applicable.
EDIT: At present we are aiming at mid April for the GA release.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
04-14-2020 06:56 AM
My call on Google Hangouts has since moved to something that works with the X50, but there's still calls on some other platforms that would be nice to do with the X50 that I can't do with it at present,
Looking forward to the next release. I've been looking pretty much every day to see if it's been released.
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