I can't add speed dial numbers on two of my Group 500 units. Speed Dial is enabled on the web interface. when I search for a favorite or click edit speed dial nothing happens. I thought my browser may need updated but that doesn't seem to be the case. I've tried in Firefox, Chrome, and IE. Any thoughts or is this a problem already known by Polycom?
Without knowing the software versions of the Polycom systems and the configuration of your implementation it is hard to reply.
I have tested with the current software, and have set them up with older software and do not have issues.
Please refer to the RealPresence Group Series Administrator’s Guide <here> for details on how to configure the speed dial and the limitations based upon your system configurations.