• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Trying to set up our first Group 500 with non-Polycom mics. Multiple table mics routed through an external Mixer (Bi-amp) Have followed the directions in the administrators guide but can only get audio input 2 to act as a content audio input. What should i do next?

 

Thanks

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I'm on RPG 4.02...  Have you tried (and it doesn't really make sense to me), unchecking the "Use Input for Microphone" while you have something plugged into the 3.5mm audio input jack ?

 

It works for me...

 

Gary M

View solution in original post

3 REPLIES 3
HP Recommended

I'm on RPG 4.02...  Have you tried (and it doesn't really make sense to me), unchecking the "Use Input for Microphone" while you have something plugged into the 3.5mm audio input jack ?

 

It works for me...

 

Gary M

HP Recommended

Try setting the output on your mixed to microphone level instead of line level to see if that works.

HP Recommended

THe input on the Group Series is Line Level, so only that should work.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.