My office is a new user of a Polycom Realpresence Group 500 system.
The system was installed with this URL in "Software Update" (in french "Mises à jour logicielles" ) :
It returns a "not found" error.
I would like to get the good URL to use software updates.
Here is the link for the GS 500
Here is a link to the 220.127.116.11 update
I have some issues with my Firewall to get the software Update . So could you explain the procedure to do it from USB. I have downloaded the .tar file to tried . But it doesnt work . So kindly explain the procedure .
What version of software are your running and what software version are your tiring to upgrade to?