Re: Group 500 dual screen - Configuration

isolik1 · ‎06-06-2017

Hi,

I have G500 with 2 screens.

We like to present in this way:

In call- 1 monitor willl show Far snd the second - Content

Not in call - both monitors will present the content.

Is it possible, what is the right configuration?

I tried all the possibilities but i can manage it.

Thanks

Shy

SteffenBaierUK · ‎06-06-2017

Hello Shy,

welcome to the Polycom Community.

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Polycom Video EP PLM · ‎06-06-2017

With the current 6.1.1 software try this configuration:

Mon 1: Far, then Content, then Near

Mon 2: Content, then Far, then Near

Please respond and indicate if that worked for you.

Oussema Mehdi · ‎02-23-2018

Hi;

Does this will work on Video call as below when upgraded to 6.1.1?

In VC call- 1 monitor willl show Far snd the second - Content

Not in call - both monitors will present the content.

gfisicaro · ‎09-07-2018

I am looking for a similar solution. Here is my setup

RealPresence Group 500 running 6.1.5 firmware (unit recently replaced with new unit)

- Monitor 1 (left side) is video conferencing, camera control, Camera 1

- Monitor 2 (right side) is Annotation through Visual Board, PC attachment screen share, Camera 2

When we are utilizing the system for video conferencing the current configuration is fine where connected video conference participants are shown on Monitor 1 and the presentation information (shared screen for vc participants) is shown on Monitor 2.

However, when we are not using this setup to video conference we would like the ability to "mirror" or "screen share" the presentation connection (laptop through DVI or HDMI connection) on BOTH screens.

There is no way that I can find to control camera output per monitor as you have denoted.

gfisicaro · ‎09-17-2018

Anyone?

Gonzague · ‎09-21-2018

Hello,

My company is looking at the exact same setup described by gfisicaro.

We have two large screen TV for video conference call.
But for regular presentation, we are now looking at putting a projection screen in front of the TV and a projector to have one screen to look at and not only one TV which can be a little bit annoying.

Is there anyone who can help ?

Thanks

dh88 · ‎08-12-2019

Anyone have any updates ?

Polycom Video EP PLM · ‎08-13-2019

Any changes to the current behaviour will require a Feature Enhancement. Please work with your Poly sales team for them to start that process.