A customer has existing Polycom RealPresence Desktop service and this are registered with a server. They also want to integrate Polycom group series 500 with Polycom RealPresence Desktop. Now my questions are,
I would be very grateful if you let me share those information.
Solved! Go to Solution.
Hello ibbulbul,
welcome to the Polycom Community.
Both the Group Series and the RealPresence Desktop register to Polycom infrastructure either via H.323 or SIP.
Both of these utilize industry standards and are compatible with the release note listed products that we tested.
As long as they are used in a routeable network no gatekeeper or similar is required for both of them to make calls. No license is needed as long as only H.323 or SIP is being used.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Hello ibbulbul,
welcome to the Polycom Community.
Both the Group Series and the RealPresence Desktop register to Polycom infrastructure either via H.323 or SIP.
Both of these utilize industry standards and are compatible with the release note listed products that we tested.
As long as they are used in a routeable network no gatekeeper or similar is required for both of them to make calls. No license is needed as long as only H.323 or SIP is being used.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Thanks for your reply.
For better knowing Which infrastructure i can select for registration? Have any version issue with that?
For Multiple conferencing which license I have need?
Please suggets.
Hello ibbulbul,
Restrictions and compatibility's are listed within the release notes matching the software version your products are running.
I simply suggest you contact a Polycom reseller in your region as they are specialized and can answer all your questions and sell you the relevant licenses.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services