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Group 500 main display bad image at startup

Occasional Visitor

Group 500 main display bad image at startup

We have multiple Group 500 systems with 2 Samsung 55" EDC monitors connected.

When the system wakes up from standby, we somtimes have issues with the main display. The image is zoomed in at e.g. 400% (so the desktop image, not the camera image).

After a reboot / manual hot plug (HDMI cable) / new standby-wakeup , the issue is resolved for a while.

So we are having these issues with multiple Group 500 system, at different customers. Always the main screen that shows the problem (bad resolution?). We are runnin the latest software / firmware on our Group 500 system, and Samsung monitors.

Has anyone had the same kind of issues?

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