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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎04-26-2020 03:26 AM

HP Recommended

Hello @Antony.ccna ,

 

Welcome to the Poly Community.

The Poly GroupSeries is not natively compatible with Microsoft Teams. If you have registered this to Office 365 some restrictions may apply.

 

Poly offers a currently free service called RealConnect for Teams which is free until the End of June and after this with competitive pricing. 

 

I suggest you work with a Poly reseller on the best solution for you.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎04-26-2020 07:06 AM

HP Recommended

I can second what Steffen is saying.  The Group Series is a "Standards Based" video end point that does not currently run Teams Natively and may not ever.  However it absolutely can participate in Teams meetings via an Interop License.  One such license is Polycom's Real Connect which is free till June.  I've been using Real Connect since last year and been successful with it.  

 

If you want to learn more about Real Connect, these blog posts are extremely helpful - even if they are a little dated.  I knew nothing about this stuff a couple of years ago - so it can be done!

 

https://blog.schertz.name/2018/10/realconnect-service-for-skype-and-teams/

 

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