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Group Endpoint IP Release / Renew

Occasional Visitor

Group Endpoint IP Release / Renew

Is there any way to release and renew a DHCP IP address on the group endpoints without a reboot?


The Group endpoint does not clear the IP address or display offline, link down when the Ethernet cable is disconnected. Is there any API command that could trigger this, so that the endpoint would send a DHCP request without a reboot?

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Polycom Employee & Community Manager

Re: Group Endpoint IP Release / Renew

Hello mlambrix,

welcome to the Polycom Community.

It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.

The above is also stated in the "Read First"

All currently possible API commands are listed in the Integrator’s Reference Manual for the Polycom® RealPresence® Group Series => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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