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Group Series 300 AES encryption issue

lamby
Occasional Visitor

Group Series 300 AES encryption issue

HI,

 

Just wondering whether anyone else had experienced a bug with the GS 300 when trying to activate AES encryption? Basically if we go to activate this the option is not there. However after going through pro-visioning with RPRM, disabling and going to make the change it suddenly appears. There is method to the madness here. On our GS500/700 we do not have the same issue.

 

We did try downgrading to 4.1.4 and this did not help our cause.

 

Thanks

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Video EP PLM
Trusted Contributor

Re: Group Series 300 AES encryption issue

Polycom SQA attempted to replicate this issue and were not successful in doing it.  I might suggest taking the system to factory restore to see it that will fix the error you are seeeing.

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