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Group Series 310 and HDX7000HD problem joining SfB meeting, direct SfB video calls work

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Group Series 310 and HDX7000HD problem joining SfB meeting, direct SfB video calls work

Hello

 

Can anyone point me in the right direction.

After in-place upgrade to SfB Server 2015 on-prem server, my Group Series 310 and HDX 7000HD with Lync interoperable licenses and the latest software versions can join SfB meetings (SfB multiparty call ).

Direct Audio and Video calls to the Group Series and HDX works perfectly, its just the SfB meeting that it cant join.

 

I can see the call connect then the VC endpoint close the call immediatly. (but direct calls connects without issues)

 

No certificates, no pools, no accounts changed, no firewall in between changed.

Re-registered, updated software versions, rebooted, SfB and the VC endpoint is on same LAN no Firewalls.

all other calls with other mobile and desktop cleints joins without issues. 2010 anmd 2013 Lync clients also join internal and external clients can join and internal and external users can join.

 

Did enyone else tested the SfB meeting with Lync enabled Group and HDX endpoints?

Is there known issues to join the SfB meetings?

Group Series Software Version: 4.3.1-240030

HDX 7000HD Software Version: 3.1.7-48092

Group SeGr

Regards

 

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Polycom Employee & Moderator

Re: Group Series 310 and HDX7000HD problem joining SfB meeting, direct SfB video calls work

Currently neither the HDX nor the RealPresence Group series supports Skype for Business.  To find out the plans for that support please contact your Polycom sales support team and/or your Polycom distribution partner. 

 

Future plans can not be discussed in an open forum by federal regulations.

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Polycom Employee & Moderator

Re: Group Series 310 and HDX7000HD problem joining SfB meeting, direct SfB video calls work

Currently neither the HDX nor the RealPresence Group series supports Skype for Business.  To find out the plans for that support please contact your Polycom sales support team and/or your Polycom distribution partner. 

 

Future plans can not be discussed in an open forum by federal regulations.

View solution in original post

Message 2 of 2