Plantronics + Polycom. Now together as Poly Logo

Group Series 5.0.1 firmware and Lync content sharing issue

Mark Blackburn
Occasional Contributor

Group Series 5.0.1 firmware and Lync content sharing issue

Loving the new 5.x firmware on our group series 300's - the ability to use office 265 for calendar and enabling Lync app/desktop sharing natively has really helped.

 

However we have one unit that will not show Lync shared content - the only difference between this unit and any of teh others that are working is that it has the Dual Monitor option enabled. No matter what settings I choose from the admin interface for the monitors it refuses to show any content.

 

Is this a known bug with the 5.x firmware, group series 300 and multiple monitors?

 

Thanks,

 

Mark Blackburn

Message 1 of 2
1 REPLY 1
Polycom Video EP PLM
Polycom Employee & Moderator

Re: Group Series 5.0.1 firmware and Lync content sharing issue

There is no known issue that I am aware of.

 

Make sure your monitor settings are set to auto for both monitors and see what happens for that.

Message 2 of 2