Hi, we are implementing a Polycom Group series 500 video conferencing system and are running into some data/networking issues.....
Obviously, we want people from outside the firm to be able to call us (I guess via a public IP?) that we give the video conferencing system (or via a NAT that the outside dials our public IP but is NATted into the Polycom's internal IP for the group series)
Our vendor is telling us that we need some sort of edgeprotect (Edgewater) device but I am not sure if we do or not...anyone have any experience with this?
I have attached an image of our current setup (excuse the basic drawing)