Hi Good People,
I seem not to be able to register a new GS500 with S4b online. System logs show the following line "error_status: 16 model: "Unknown" version: """ What Could be happening?.
The Device keeps failing Registration.
Additionally I see from the System Diagnostic that a certain MS IP rejected the registration.
For the records the GS uis running version 18.104.22.168 and I have also Approved Consent for the For Skype for Business Online on the Office365.
I have attached logs and screenshot
Any Ideas Guys?. I am really getting worked out here
Did you ever find a reason or a solution for this? I am experiencing the exact same issue with my Series 500 and trying to set it up for Skype.
Hello @Balfour Beatty ,
Welcome to the Poly Community.
Are you following these instructions >here<
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