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Group Series Log file

Occasional Contributor

Group Series Log file


I hope you are doing well


Could you please advise, what is the software that i can use to read the log file for a polycom GS 500.


Thanks you

Message 1 of 3
Polycom Employee & Community Manager

Re: Group Series Log file

Hello @Karim Farid ,

Welcome back to the Poly community.

Some or a couple of your old post(s) or reply(s) to them => here <= are still open/pending as you have not marked these as "Accept as a solution" or at least provide some form of feedback or answer.

If they are in this state nobody finding them via a community search will know if an answer or advice provided was useful and has maybe helped you.

Could you therefore kindly go over them and mark or answer as appropriate?

If they are marked as "Accept as a solution" other users can find these easier and it helps them to utilize the community more efficiently. Please do not simply mark them without any type of feedback.


Regarding your question about the log files. These are not really meant to be consumed by end-users as the information within the logs most likely can only be interpreted by Poly. You can use Notepad++ or any other editor to check them once unzipped.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

<======== Signature / Disclaimer ========>
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Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 3
Frequent Advisor

Re: Group Series Log file

Notepad ++ 

Message 3 of 3