Hello, I have a few GS 500s and I added speed dials on the admin page of each systm. However, I cannot seem to find them when I'm in the room and using the RPtouchpad. I looked on the admin page of each GS 500 and see "Enable Speed Dial" but it is grayed out. I'm assuming I need to check that box so users can view the speed dials on the home screen. How to I enable speed dial and why is the feature grayed out? All of the GS500s are on firmware version 126.96.36.199-650033. Screen attached. Thanks!
Hello @spoonek ,
Welcome back to the Poly Community.
Is this provisioned by RPRM or any other Platform? I would suggest checking there.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Found the issue. System Mode had "Enable Skype Mode" checked. I unchecked that and was then able to check "Enable Speed Dial". Screen shot attached.