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Gs 700. The sound from the HDMI inputs # 1 and # 2 goes directly to the HDMI outputs.

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Trusted Contributor

Gs 700. The sound from the HDMI inputs # 1 and # 2 goes directly to the HDMI outputs.

SW version - 6.1.3-390050. Is this a bug or feature? I can't find any settings to avoid such strange behavior.

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Message 1 of 7
6 REPLIES
Trusted Contributor

Re: Gs 700. The sound from the HDMI inputs # 1 and # 2 goes directly to the HDMI outputs.

This behavior isn't specific to SW 6.1.3. The same is in SW 6.0.1

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Message 2 of 7
Trusted Contributor

Re: Gs 700. The sound from the HDMI inputs # 1 and # 2 goes directly to the HDMI outputs.

Analog Line Out also is affected. 

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Message 3 of 7
Polycom Employee

Re: Gs 700. The sound from the HDMI inputs # 1 and # 2 goes directly to the HDMI outputs.

Is this happening with just 1 GS unit or all units ?
Regards,
Karthik Sivaram

Please remember to "Kudo" a post that helped you and / or "Accept as Solution" if it solves your issue.

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.

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Message 4 of 7
Trusted Contributor

Re: Gs 700. The sound from the HDMI inputs # 1 and # 2 goes directly to the HDMI outputs.

So far I have tested:

82160844C037CW

82170646DA70CW
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It's impossible to lead us astray for we don't care even to choose the way.
Message 5 of 7
Polycom Employee & Moderator

Re: Gs 700. The sound from the HDMI inputs # 1 and # 2 goes directly to the HDMI outputs.

Not sure I totally understand the issue, but are the inputs defined as People or Content?  If content that is the way they should work.  

Message 6 of 7
Honored Contributor

Re: Gs 700. The sound from the HDMI inputs # 1 and # 2 goes directly to the HDMI outputs.

Both inputs are configured as People. AFAIK the 'Display as' setting for input #1 is always fixed (greyed) as People.

WBR,
Mike
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“Reports that say that something hasn't happened are always interesting to me, because as we know, there are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns- the ones we don't know we don't know.”
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Message 7 of 7