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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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I have purchased a few second hand HDX 6000's that included the unit, camera and mic but no cables.

Checking the integration manual:

https://support.polycom.com/content/dam/polycom-support/products/telepresence-and-video/hdx-series/s...

and there is also Real Presence Group manual which list two SKUs rather than one for the cable.

https://support.polycom.com/content/dam/polycom-support/products/telepresence-and-video/group-series...

 

Length Part Number RoHS Compliant
9 ft 10 in (3 m) 2457-23180-003 Yes
9 ft 10 in (3 m) 2457-65015-003 Yes

 

Can I use either a 2457-23180-003 or 2457-65015-003 on a HDX 6000 or 7000 to connect an Eagle Eye camera to the unit?

 

And for the Microphone a similar story I can use any of the SKUs from the RPG manual rather than the HDX manual as they need the Walta connectors.

Length Part Number RoHS Compliant
15 ft (4.6 m) 2457-23215-001 Yes
25 ft (7.6 m) 2457-23216-001 Yes
25 ft (7.6 m) 2457-23216-002 Yes
10 ft (3 m) 2457-28978-001 Yes
50 ft (15.24 m) 2457-29051-001 Yes

 

It looks like ebay is the best place to pickup second hand ones or is there somewhere I can pick up replacement cables at a reasonable price that post internationally?

2 REPLIES 2
HP Recommended

Hello @PeterL 

 

these are from our pricelist:

 

2457-23180-003 Camera Cable for EagleEye HD/II/III cameras HDCI(M) to HDCI(M). 3M. Connects Eag leEye cameras to HDX series codec as main or secondary camera, secondary HDCI in put requires camera to use external PS (1465-52748-040).

 

The bove is no longer stocked

 

2457-65015-003 Camera Cable for EagleEye HD/II/III cameras HDCI(M) to HDCI(M). 3M. Connects EagleEye cameras to Group Series codec as main or secondary camera.

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

So the 2457-65015-003 is equivalent to 2457-23180-003

 

And the same applies to the audio cables?

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