Plantronics + Polycom.
Now together as
HDX 6000( v22.214.171.124 )has only three records ,Even EP call a lot of times.
What is problem with EP?
Has the machine been reset or lost power at any point in time about 3 calls ago?
It is not possible to edit the CDR - one point I will add: I do advise to set the system time either manually or via NTP.