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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Dear Friends,

 

I just connetced out HDX 6000 to a Brighthouse cable internet connection.  Brighthouse says I have five ip addresses.  I configured this device with one of the IPS. 

 

I work for a County Child Support Office.

 

How would the public be able to connect to me for interviews?

 

Can they skypeor facetime into the HDX 6000 by typing the IP address of my HDX?

 

 

1 REPLY 1
HP Recommended

Hello RoySekine,

welcome to the Polycom Community.

The HDX like all of our Products uses industry standard protocols like H.323 or SIP.

 

The two methods you mention do not and are therefore incompatible.

 

You could always offer the person you want to interview to utilize our Real Presence Desktop (30 day trial) or simply use Real Presence Mobile on compatible Android or Apple devices.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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