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HDX-6000- There is no display

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Advisor

HDX-6000- There is no display

Dears
I have new HDX-6000 unit with one out put - HDMI. There is only LAN port(no port for PC connection via UTP). And of course i am not getting any display in monitor . Tried to get IP from DHCP but , ip scanner couldn't find any new devices . So no way to get in side thru browser . Tried to reset more than once . No use .
Do any one have any idea about this issue ? Any way to solved . Any way to reload the software , etc etc ?

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1 REPLY 1
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Polycom Employee & Community Manager

Re: HDX-6000- There is no display

Hello Zain,

 

welcome to the Community.

 

Have you tried what has been suggested in this post => here <=

 

Maybe the Unit has defaulted to the factory display output.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

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