help me please. I have set up a remote job content. but the remote user does not see my content which I handed to him, I see it. on his screen, there is no my content. set up the system all the instructions but does not work
HDX 6000, software version 126.96.36.199 ne 17007, russian.
What is the remote system? Is it also a HDX system? Please ensure that H.239 is enabled as per the below screen shot under Call Preferences.
Ok great. How about the monitors settings, is Display Content checked?
What happens when you select Dual Monitor Emulation. Do you see the content yet?
Uncheck "Diagnostic Mode" and enjoy the result.