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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎08-05-2013 07:28 AM

HP Recommended

Hello,

 

we're creating integration with Hdx 6000 HD and testing with device with "Release - 3.1.1.3-36019" firmware.

If there is a incoming call then hdx sends notification

 

notification:callstatus:incoming:36:Name:name@sip.com:ringing:1920:0:videocall

 

When the call is accepted, there is next similar notification

 

notification:callstatus:incoming:36:name@sip.com:name@sip.com:ringing:1920:0:videocall

 

This duplication makes problem with event handling in higher app tier. Is such behavior feature or bug? Is there any possibility to change it?

 

Thank you for your response.

Best Regards

Robert 

 

 

1 REPLY 1

‎08-05-2013 07:58 AM

HP Recommended

Hello Robert,

welcome to the Polycom Community.

I have moved this post here as you may get more attention.

 

If this worked prior to upgrading the Unit to the version I would suggest to raise this directly via your Polycom reseller and/or Polycom support.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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