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HDX 7000 API Support

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Occasional Contributor

HDX 7000 API Support

Hi All,

Good Day!

Just wanna ask this question.

According to the Latest HDX 7000 Firmware/Release Notes, HDX7000 Already supports API Commands. Which means it can already be integrated into different Control Panel, such as Extron/Crestron.

Does that Mean if i upgrade my firmware Version to the latest, The existing HDX unit will be capable of supporting API commands, regardless of the Hardware Version? even though i have an Old unit?

thanks in Advance!


hemp

Message 1 of 6
5 REPLIES 5
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Polycom Employee

Re: HDX 7000 API Support

You are correct, adding API capability is a software upgrade only.

Ken
Polycom
Sr. Product Support Technician
Message 2 of 6
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Occasional Visitor

Re: HDX 7000 API Support

Hello can you attach link to release note? I don't see it in 3.0.3.1

 

When was the Release note sent out?

Message 3 of 6
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Polycom Employee

Re: HDX 7000 API Support

The API commands are listed in the HDX Integrators Reference Manual at this link (release notes too).  Don't forget to set the RS232 port to 'Control' if using a Crestron or AMX panel.

 

http://support.polycom.com/PolycomService/support/us/support/video/hdx_series/hdx7000.html

Ken
Polycom
Sr. Product Support Technician
Message 4 of 6
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Occasional Visitor

Re: HDX 7000 API Support

I have the API commands I was just wondering when the release note was sent out?

 

Thanks

Message 5 of 6
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Polycom Employee

Re: HDX 7000 API Support

3.0.3.1 release notes were posted November 11, 2011

Ken
Polycom
Sr. Product Support Technician
Message 6 of 6