• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello Community! 🙂

 

I'm having some trouble figuring out why a certain content input setup isn't working.

 

I have a VGA cable going to the DVI computer input via a VGA to DVI adapter. At various resolutions, this works well and inputs the content with no problem.

 

If I try to put a VGA splitter between the computer and the Polycom unit (with one of the splits going to the Polycom, the second to a projector (for redundancy)), the Polycom unit says it can't detect input and says to check the resolution. This doesn't work at any resolution, specifically 1023x768x60.

 

I'm using a cheap basic VGA splitter (one of those beige colored ones). I've tested it with an identical one to no avail. Is there a specific type I should use for this to work?

2 REPLIES 2
HP Recommended

My experience has been that any kind of splitters or even scalers don't work with HDX 7000. Only direct connect from computer. It's very picky with input signals 😞

HP Recommended

You are wrong... My over ten years experience  has been that no problem with Kramer/Extron/Gefen DA/Switchers/Matrix Swithers/Twisted Pair Interfaces/Scalers/etc. Don't use cheap one and all will be OK.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.