Re: HDX 7000 HD Release - 3.1.9-50041 restarting at random times during a cv call.
welcome back to the Polycom Community.
What kind of call:
H.323 Point to Point or multipoint via a Polycom Bridge?
Lync 2010 / 2013
The next step would be gathering the logs and raising a support ticket via your Polycom reseller.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
---------------- The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels. Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's