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HDX 7000-Need help in importing VC directory

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Occasional Visitor

HDX 7000-Need help in importing VC directory

Hi,

  I have VC data on an excel sheet and need help to import the directory to the HDX 7000 system.

 

Thanks,

Arun

Message 1 of 5
4 REPLIES 4
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Polycom Employee

Re: HDX 7000-Need help in importing VC directory

The only way that this will work is if the directory file came from another HDX or VSX system.

Unfortunately manually creating a directory file and importing it to the system is not supported.

 

Here are instructions on how to download and upload the directory.

 

To download a Polycom HDX system directory to your computer using the

Polycom HDX web interface:

 

1 On a computer, open a web browser.

 

2 In the browser address line, enter the system’s IP address, for example,

http://10.11.12.13, to go to the Polycom HDX web interface.

 

3 Go to Utilities > Import/Export Directory.

 

4 Click HDX —> PC to download the .xml file from the Polycom HDX

system.

 

5 Save the file to a location on your computer.

 

 

To upload Polycom HDX system directory entries using the Polycom HDX web

interface:

 

1 On a computer, open a web browser.

 

2 In the browser address line, enter the system’s IP address, for example,

http://10.11.12.13, to go to the Polycom HDX web interface.

 

3 Go to Utilities > Import/Export Directory.

 

4 Click PC —> HDX.

 

5 Click Browse and browse to the location of the .csv or .xml file on your

computer.

 

6 Click Import Directory to upload the file to the Polycom HDX system.

Message 2 of 5
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Frequent Advisor

Re: HDX 7000-Need help in importing VC directory

you can download  the directory from hdx 7000,then you wil get a file which can be opened by excel, edit the sitename and ip address,and  so on ,the last ,upload the file to hdx 7000.

Message 3 of 5
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Polycom Employee

Re: HDX 7000-Need help in importing VC directory

Hello,

 

Polycom does not recommend that you edit the directory file, editing this file could result in a corrupted directory  and it’s not supported.

Message 4 of 5
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Occasional Visitor

Re: HDX 7000-Need help in importing VC directory

What if the system wont import the XML file?  That's the issue I'm currently having.  When you select it, nothing happens.  I've rebooted with no luck.  I can't manually enter 60+ codecs from around the global on at a time.

Message 5 of 5