Plantronics + Polycom. Now together as Poly Logo

HDX 7000 No Video on WebDirector or Remote Monitoring

AspirusTelehlth
Advisor

HDX 7000 No Video on WebDirector or Remote Monitoring

I have a HDX7000 running 3.1.2 and also turned on the feature  to allow remote monitoring/WebDirector from the remote on the CODEC not from the web GUI.  I have also logged in via https and http to the CODEC and all I get is either a blue screen which turns to a dark gray color sometimes.  The endpoint works but why can't I see an image?  I have tried IE9 and the lates Chrome and Firefox with no luck.  Any suggestions?

Message 1 of 1