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HDX-7000 No video signal

Polycom Employee & Community Manager

Re: HDX-7000 No video signal

Hello rajeshs33,


did you follow up and use the MAC Address as highlighted now multiple times from the Serial and assign a IP Address via DHCP?


Yes or No?


Can you browse to the assigned IP Address and access the Web Interface?


Yes or No?


If you really struggle with above you should contact your local Polycom Reseller or Polycom Support directly as the Community Forum is not a replacement for the usual Polycom Support Process.


Best Regards


Steffen Baier


Polycom Global Services

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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