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HDX 7000-----Security Settings Problem

Frequent Advisor

HDX 7000-----Security Settings Problem

HDX 7000 V3.0.0

 

I mange HDX 7000 via the world browser,while i click to "Security Settings" ,It is blank,.I change IE to visit HDX 7000,it also has nothing.

 

 

Plesae Help me,thank you.

Message 1 of 6
5 REPLIES 5
Polycom Employee & Moderator

Re: HDX 7000-----Security Settings Problem

Hi drifter,

 

Do the other pages load correctly when navigating to them?

 

My one thought is that when you attempt to go to Security Settings, the browser should redirect to an https site.

 

As the certificate is not verified, you may receive an error message when attempting to visit it.

 

Have you attempted to use https://10.6.232.132?

 

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Message 2 of 6
Frequent Advisor

Re: HDX 7000-----Security Settings Problem

The other pages load correctly,and i attempted to use https://10.6.232.132,    it didn't work. 

Message 3 of 6
Polycom Employee & Moderator

Re: HDX 7000-----Security Settings Problem

Have you tried to place this web address under the "trusted sites" ? What about IE "compatibility view" ? If you remove security settings within the codec do you still have the same problem ? Do other browsers work ?

Message 4 of 6
Occasional Visitor

Re: HDX 7000-----Security Settings Problem

i'm same tihs topic

 

after i'd change port 80 to 443 in web browser

 

It is blank.

 

How to change port again ?

Message 5 of 6
Polycom Employee

Re: HDX 7000-----Security Settings Problem

Depump,

 

You'll have to change the port back while physically in front of the HDX. To set the HTTP: port back to 80 navigate to

 

 

System > Admin Settings > General Settings > Security > Security Settings 

 

On page 3 you should see the option for Web Access Port (http):

 

Highlight the field next to this option and change the port number from 443, back to 80.

 

 

Message 6 of 6