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HDX 7000 inability to call 9 digit pstn line.

Occasional Advisor

Re: HDX 7000 inability to call 9 digit pstn line.

Sure, will do that on Monday, Thanks for your assistance so far.

Message 11 of 12
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Valued Contributor

Re: HDX 7000 inability to call 9 digit pstn line.

In your private message you said 'the HDX is integrated into Polycom DMA 7000 (Gate keeper)'. I'm suspecting that is for H.323 video calls.  It shouldn't be coming into play assuming the Call Manager is handling the PSTN calling.  That is why looking at the logs is so important to see where the 9-digit call is going or how it is being handled.

JoeV
Message 12 of 12