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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

In HDX-7000 we are not able to view far end image,But far end system pepole can view your image.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello,

 

This appears to be an issue with either the firewall or the firewall settings on the unit.

 

Navigate to system >> Admin settings >> Network >> IP >> Firewall.

 

Set the NAT configuration to manual and enter the public IP address of the unit on the NAT Public (WAN) Address field.

 

Check with your firewall administrator and make sure that the proper ports are open.

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1 REPLY 1
HP Recommended

Hello,

 

This appears to be an issue with either the firewall or the firewall settings on the unit.

 

Navigate to system >> Admin settings >> Network >> IP >> Firewall.

 

Set the NAT configuration to manual and enter the public IP address of the unit on the NAT Public (WAN) Address field.

 

Check with your firewall administrator and make sure that the proper ports are open.

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