Company I work for has dug up a few HDX 8000, eagle eye cameras (MPTZ-6 model number) and the external satellite mic speaker. They want me to see if they are operable so we can sell them. I honestly have no idea how to set this up and it most documentation I've found is geared more toward programming them for use. I just want to confirm the hardware still works, the camera displays images and then set to factory default. I've tried plugging a computer monitor into the DVI ports (both the one with the laptop icon and what I believe to be the two video out DVI ports) but no image on the monitor. I have the Polycom cable (that looks like a DVI cable) going from the camera to the camera 1 port. I obviously don't have the setup right as the monitor is not picking up a signal. Power button is a solid blue which as I understand it means it is online and ready to go. Any guidance would be appreciated. Thank you.
welcome to the Polycom Community.
I suggest you either use the Integrator’s Reference Manual or simply do a image search for a Polycom HDX wiring diagram.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
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Go to www.polycom.com/videodocumentation and download the HDX Admin Guide, toward the back are the back panel views that show the connections. The Admin Guide will also provide a guide to the light statuses.
I have also attached the Install Guide fo an HDX 8000.
Thanks for the guide. I see where I was going wrong. It looks like I needed to use the cable that has the five connectors on one side and 2 connectors and DVI on the other. I was using a straight DVI cable from the port to the monitor. The monitor I am using is a standard monitor (DVI, VGA, HDMI, etc.). Do I need to use a special monitor? Maybe an older TV that has composite?
Again, the only purpose is to set them to factory default so we can sell them.
Thanks again for the guide, it sheds a little light on what I am looking at.