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HDX 8000 can't resume after idle/standby

Occasional Visitor

HDX 8000 can't resume after idle/standby

hi,

 

by default hdx8000 set the screen saver timeout to 3 mins and after 3mins it blank screen then i click any key in remote or even presss the server's power bottom and it resume to blue light but nothing shows in TV...until i forece shutdown the device and start again...

 

also the remote not work to power on the hdx8000 but power off ok.

 

regards.

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Polycom Employee

Re: HDX 8000 can't resume after idle/standby

Try changing the "Output Upon Screen Saver Activation" to blank instead of no signal.

Also, Is this connected to a Polycom touch control or crestron control unit?

 

What software version are you running?

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