I have a question regarding the Polycom display settings. When multiple sites a connected via video conference, all the sites are displayed on one screen only (instead if there is no content share then the far end participants should be divided over both screens). Earlier it would display the far sites on both the screens but now all far sites are displayed on one screen and the local site is displayed on the other screen.
I have been troubleshooting it with no luck and when I turn off PIP (From web interface) for the 2nd monitor, this is what happens:
PS. I also noticed that on the Polycom remote, the “Display” button does not work. If someone has displayed it, is there a way to enable?
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Thank you for your response. We are using Software Release - 3.1.10-51067
I am also attaching the monitor settings that we currently have. Please advise!