During the ongoing conference HDX 8000 switched to another conference without disconnection.
System details: HDX 8000 HD Rev :B
Release - 3.0.3.1-19040
No Multiparty licence installed
MCU 01 Details: Cisco telepresence MCU 4520
Software version 4.4(3.42)
Build 6.18
Media Processing load 12% (Video-12%,Audio-16%)
MCU 02 Details: Cisco telepresence MCU 4520
Software version 4.4(3.42)
Build 6.18
Media Processing load 12% (Video-12%,Audio-16%)
On running conference in MCU01 we mistakenly dial to HDX system from MCU02 then call got connected to MCU02 without any notification.
Hello Manoj Kumar Ahirwar,
welcome back to the Polycom Community.
You called from the MCU to a HDX ?
Why would you not open a support ticket with Cisco on this?
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services