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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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Our company uses a set of HDX6000's to video conference to another facility.  We have a technical issue.

 

When we have a video conference, the people and background on the other side show on our screen with a green color.

 

The green color is glaring but on EXACTLY half the screen.  It's as though the right side of the camera turns the whites into greens and pink colors on everything.  What is strange is that it only happens on the right side of the screen.

 

Any help will be appreciated.

1 REPLY 1
HP Recommended

Hello homer55,

welcome to the Polycom Community.

We encourage all users to use the Forum Search.

 

The answer /  post with the same content to your query can be found => here <=

 

I would advise you to contact your Polycom Reseller and or Polycom Support and the International support numbers can be found => here <=

 

Regards

 

Steffen Baier

 

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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