I am a new user for Polycom system.
My problem is that, when HDX7000 call to my HDX6000.
I can see imcoming call on monitor but display only 5 second with two beep sound and then sudendly disappear.
also, I cannot see video and I cannot hear void from HDX7000 side.
if I call back to them, the situaation serminar my case.
But some polycom system I still can see and listen as fine from them.
actually, I cannot find why is reason of problem.
Please help me.
Thanks in advance.
welcome to the Polycom Community.
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