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‎03-06-2012 02:16 PM

HP Recommended

I inherited this system from a fired boss. I had no input or info on this. I have been able to set the system up between two internal sites, but have no experience with this stuff.

 

Can the HDX6000 accept multiple calls? I can use the m100 to call, but only when the system is idle. Is there a way to add a third or fourth attendee via m100 Telepresence? I was hoping to allow an outside sales guy to join a meeting from time to time.

 

How difficult is it to set up external use? Do I need a Gatekeeper for that? Or should I just have them connect with VPN and then call internally?

 

Thanks,

 

A Newbie.

1 REPLY 1

‎03-06-2012 02:31 PM

HP Recommended

Lots of questions here.

First the HDX 6000, being an entry level system is not capable of hosting a Multipoint call.  The m100 cannot host a Multipoint call either.  You would need to trade up to an HDX7000 for that option.  However for occasional use it may be mire cost effective to use a Bridging Service.  There are many out there.  Unfortunately I am not able to recommend one over another.

 

External use depends on your firewall. You will need a dedicated external IP address with a one to one NAT configures.

 

I suggest giving Polycom Support a call to discuss this over the phone.

 

Contact Us: 

http://support.polycom.com/PolycomService/support/us/support/Contact_Us.html

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