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HDX6000 video output problem

drifter
Frequent Advisor

HDX6000 video output problem

HI, HDX6000 video output has no signal though HDMI to VGA Converter,troubleshooting: 1:HDX6000 output1(HDMI) connect to TV though HDMI cable,it is ok; 2:PC secondary output(HDMI) connect to HDMI to VGA Converter,VGA cable to TV,TV has PC's signal ; 3:Change HDX6000 output format to DVI,various Resolution, It does not work; 4:Restore Factory Default seetings, It still does not work; How can I solve this problem?May be use another HDMI to VGA Converter?
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2 REPLIES 2
Ovg
Trusted Contributor

Re: HDX6000 video output problem

Probably your HDMI->VGA device doesn't support input resolution 720p/50Hz or 1080p/50Hz  ...

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Polycom Video EP PLM
Polycom Employee & Moderator

Re: HDX6000 video output problem

Another issue could be HDCP (HD Content Protection) the converter maybe looking for that from the codec and it will not find it.

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