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HDX7000 Camera

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Occasional Visitor

HDX7000 Camera

Hi ,

  i have a problem with polycom camera,that the camera image is half off the image shade.And we shifted the codec and camera from one place to another............codec HDX 8000,camera MPTZ-6

Message 1 of 3
2 REPLIES 2
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Polycom Employee

Re: HDX7000 Camera

Not sure I understand the problem. Was the HDX system moved? Was the camera disconnected and reconnected? If so was the cable disconnected? Did you check for bent pins.

 

You may need to contact Polycom support for further troubleshooting.  

 

http://support.polycom.com/PolycomService/support/us/support/Contact_Us.html

Ken
Polycom
Sr. Product Support Technician
Message 2 of 3
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Member

Re: HDX7000 Camera

Looke like this one,

Please check attach Image

Message 3 of 3