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‎08-14-2013 02:32 AM

HP Recommended

Hi,

 

I'm kind of very begginer to this stuff. I have a question:

 

I have a HDX7000 with an routable IP. Everything is working good so far.

Today I received some contact information vor a video conf.  It is something like an email address. Until now we only call to IP addresses and  ISDN lines.

 

What do I need to complete this call?

 

Finally, we got an IP from this customer, and when I called that IP I got something like an address book when I selected location / office / person I want - and worked fine. - Also, how can I do that?

 

 Thank you very much in advance!

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-14-2013 07:58 AM

HP Recommended

The dialing with something like an e-mail address is called Annex O dialing.  The current software on the HDX supports Annex O dialing, as of 3.0.

 

The calling you described in the 2nd part is calling into a Gateway and the Gateway routes the call.  You Polycom sales or reseller's sales/system engineer can talk to you about this more.

 

 

View solution in original post

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2 REPLIES 2

‎08-14-2013 07:58 AM

HP Recommended

The dialing with something like an e-mail address is called Annex O dialing.  The current software on the HDX supports Annex O dialing, as of 3.0.

 

The calling you described in the 2nd part is calling into a Gateway and the Gateway routes the call.  You Polycom sales or reseller's sales/system engineer can talk to you about this more.

 

 

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‎08-14-2013 11:06 AM

HP Recommended

Thanks a lot for clarifying the situation. I can hardly wait for a gateway quotation

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