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HDX8000 will not dial out

SOLVED
Occasional Contributor

HDX8000 will not dial out

Hello,

 

I have an HDX8000 that I am unable to dial out to other IP addresses too. If I dial the HDX8000 from my desk I can connect to it and get audio and video. If I try dialing my desk IP address the HDX8000 just continually tries to connect - so basically I can dial IP to it, but cannot dial out from it - was hoping someone had some suggestions.

 

Thanks

 

Jeff

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1 REPLY 1
Frequent Advisor

Re: HDX8000 will not dial out

Can you ping the HDX address from your desktop.  Have you run a trace route from your system to HDX?  Is there a gatekeeper involved?

Message 2 of 2